Billing Terms & Conditions
Billing Terms & Conditions – Stoneburry London
1. Accepted Payment Methods
At Stoneburry London, we offer secure and convenient payment options for a smooth checkout experience. We currently accept:
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Credit & Debit Cards: Visa, MasterCard, American Express
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Apple Pay & Google Pay
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Bank Transfers for bulk orders — please contact us for details
All payments are processed in British Pounds Sterling (GBP).
2. Payment Processing
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Payment must be completed in full at the time of purchase.
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Orders are processed and shipped only after successful payment.
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If a payment attempt is declined or unsuccessful, the order will not be processed or confirmed.
3. Pricing & Currency
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All prices are listed in GBP.
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Prices may change without prior notice.
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Any applicable taxes or additional fees will be calculated and displayed at checkout.
4. Secure Payment Processing
Stoneburry London uses SSL encryption and trusted payment gateways to secure all transactions.
We do not store credit card details or sensitive payment data on our servers.
5. Refunds & Chargebacks
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Refunds are handled in accordance with our Return & Refund Policy.
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Unauthorised or fraudulent chargebacks will be disputed.
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If an issue arises, contact us immediately at hello@stoneburry-london.com.
6. Fraud Prevention
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We reserve the right to cancel, delay, or hold any order suspected of fraud or unauthorised activity.
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High‑value orders may require additional identity verification.
Questions or Need Assistance?
2 Kingdom St, 6th Floor, London W2 6BD, United Kingdom
Email: hello@stoneburry‑london.com
Phone: +44 7446 499 550
Contact Page: Contact Us
Customer Service Hours: Monday–Friday, 09:00 AM – 05:00 PM GMT
We aim to respond within 1–2 business days.
Thank you for choosing Stoneburry London!