Billing Terms & Conditions
Billing Terms & Conditions – Stoneburry London
1. Accepted Payment Methods
At Stoneburry London, we offer secure and convenient payment options for a smooth checkout experience. We currently accept:
- Visa: Pay easily and securely with your Visa card.
- Maestro: Use your Maestro card for fast and secure payments.
- Mastercard: Pay for your purchases with your Mastercard with complete confidence.
- American Express: Enjoy a seamless payment experience with your American Express card.
- Apple Pay
- Google Pay
- Shop Pay
All payments are processed in British Pounds Sterling (GBP).
2. Payment Processing
- Payment must be completed in full at the time of purchase.
- Orders are processed and shipped only after successful payment.
- If a payment attempt is declined or unsuccessful, the order will not be processed or confirmed.
3. Pricing & Currency
- All prices are listed in GBP.
- Prices may change without prior notice.
- Any applicable taxes or additional fees will be calculated and displayed at checkout.
4. Secure Payment Processing
Stoneburry London uses SSL encryption and trusted payment gateways to secure all transactions.
We do not store credit card details or sensitive payment data on our servers.
5. Refunds & Chargebacks
- Refunds are handled in accordance with our Return & Refund Policy.
- Unauthorised or fraudulent chargebacks will be disputed.
- If an issue arises, contact us immediately at hello@stoneburry-london.com.
6. Fraud Prevention
- We reserve the right to cancel, delay, or hold any order suspected of fraud or unauthorised activity.
- High-value orders may require additional identity verification.
Questions or Need Assistance?
16 Raeburn St, London SW2 5QU, UK
Email: hello@stoneburry-london.com
Phone: +44 7446 499 550
Contact Page: Contact Us
Customer Service Hours: Monday–Friday, 09:00 AM – 05:00 PM GMT
We aim to respond within 1–2 business days.
Thank you for choosing Stoneburry London!